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Knostic for Customer Success & Support Teams

Service chats spill secrets

AI agents speed up ticket resolution—but can also leak support logs, negative sentiment notes, or confidential contract terms to unauthorized reps, eroding client trust.

How Knostic Protects Your Conversations

Prevents accidental exposure in support chats

Knostic detects when LLMs could leak sensitive internal knowledge (like customer PII or deprecated pricing) during support interactions, before it happens.

Role-aware knowledge delivery

Ensure agents only receive AI-generated responses based on their role and regional data policies, so frontline teams stay fast and compliant.

Instant course correction

If sensitive info is exposed during testing, Knostic can automatically notify data owners and adjust access controls, so customer service teams stay protected without slowing down.

Faster onboarding with safe AI assistance

Support reps can ramp quickly with AI-guided responses, while Knostic ensures those answers never include confidential or restricted content.

Explore our latest Security Tools

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Test your LLM for oversharing

Ever wonder what your Copilot or internal LLM might accidentally reveal? We help you test for real-world oversharing risks with role-specific prompts that mimic real workplace questions.

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RAG Security Training Simulator

RAG Security Training Simulator is a free, interactive web app that teaches you how to defend AI systems — especially those using Retrieval-Augmented Generation (RAG) — from prompt injection attacks.

Made for Customer Success & Support

Provide lightning-fast, AI-enhanced service without jeopardizing customer confidentiality.

Request a Demo

Latest research and news

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AI Security Audit: Proving Your GenAI Is Safe and Compliant

 
Fast Facts on AI Security Audit An AI security audit evaluates GenAI systems for safety, compliance, and reliable behavior across real-world conditions, not for technical ...
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Automating the MCP Servers Discovery with Claude Sonnet 4

 
Security research often involves sifting through digital noise to find needles in a haystack. In our research, we discovered a total of 1,862 MCP servers exposed to the internet. ...

What’s next?

Want to solve oversharing in your enterprise AI search?
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Knostic is the comprehensive impartial solution to stop data leakage.

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Knostic offers visibility into how LLMs expose your data - fast.